The User Experience team at Momentum examines customer habits and data to design experiences that engage users across all touch points. 

 

Dedicated to User Experience 

We apply a customer-centric design approach when conducting research, UX design and testing across all digital marketing technology platforms. We empower clients to improve their customer experience through evidence-based design and execution. We design digital experiences with your customers in mind. From UX consulting on an existing website, to customer journey mapping and usability testing, the User Experience team at Momentum examines customer habits and data to deliver personalized experiences that engage users across all touch points. We create a consistent, high-level experience based on research – and ensure all your online channels are optimized to deliver on your customer’s needs and your business goals.

 

Omni-Channel and Multi Channel Experiences 

We approach the omni-channel experience as a journey which offers the smoothest flow possible to end users, regardless of point-of-entry. We create seamless, consistent and relevant customer experiences and transitions between channels.